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Terms and Conditions

Introduction:

Nviron’s Learner Terms and Conditions governs the use of services provided by Nviron as well as limits its liabilities towards the Learners. By enrolling on to a course with Nviron Consulting Pvt. Ltd. you are deemed to have accepted the terms and conditions outlined in this document.

Contents:

  1. Scope of Terms and Conditions
  2. Enrolment to a Qualification
  3. Payment Policy
  4. Refund Policy
  5. Deferment Policy
  6. Course Deliverables
  7. Eligibility for Study
  8. Assessments & Reasonable Adjustments
  9. Registration for NEBOSH Assessments
  10. Limitation of Liability of Nviron Consulting Pvt. Ltd.
  11. Termination
  12. Physical and or verbal Abuse
  13. Intellectual Property Rights (IPR)
  14. Data Protection Policy
  15. Confidential Information
  16. Miscellaneous
  17. Complaints Procedure
  18. NEBOSH Complaints

Scope of Terms and Conditions:

These Conditions govern your relationship with Nviron Consulting and the Awarding Body and will come into force immediately when You apply for any registration or enrolment with Nviron Consulting Pvt. Ltd. For the avoidance of any doubt, Awarding Bodies are not responsible for the provision of training, training facilities, training materials and the other services that have been promised to you by the Learning Partner of NEBOSH.

1. Pursuant to clause 1.1, these Conditions set out the basic obligations of Nviron Consulting Pvt. Ltd. and Your obligations and responsibilities which include but are not limited to fees and payments.

2. When You enroll for a course with Nviron Consulting Pvt. Ltd. a binding contract for the selected course created with Nviron Consulting Pvt. Ltd. The Awarding Body is not a party to this contract.

3. The Employees or Agents of Nviron Consulting Pvt. Ltd. are not authorized to make any representations concerning the services unless confirmed by us in writing.

4. By entering into any contract or agreement with us, you acknowledge that you do not rely on, and waive any claim for breach of, any such representations, which are not so confirmed.

5. Any typographical, clerical or other error or omission in any sales literature, quotation, pricelist, acceptance of offer, invoice or other document or information issued by Nviron Consulting shall be subject to correction without any liability on its part.

6. Where any hardware or software supplied under the agreement is subject to any statutory controls (including controls imposed by the state of origin of the hardware or software), intellectual property rights, or where any software supplied under the contract is subject to any license agreement, you agree that you will comply with, and not breach, the terms of any such controls, rights or agreement, and that you will indemnify us against any non-compliance or breach, including any non-compliance or breach by any person into whose hands the hardware or software may pass after delivery to you.

Enrolment to a Qualification:

1. By enrolling for a qualification with Nviron Consulting (whether You apply directly or whether a third party applies on Your behalf) You accept these Conditions.

2. You shall be responsible to us for ensuring the accuracy of the terms of any application submitted by you within a sufficient time to enable us to perform the services in accordance with the contract and these terms and conditions.

3. Your enrolment with Nviron Consulting will only be effective if and when Nviron Consulting sends to You its official Payment Receipt along with the Confirmation Mail.

4. In case if you have registered with us for a Course through the Installment Process then the receipts of the amount paid in installment would be sent to you as a reply to the confirmation mail sent to you.

5. You are expected to provide a copy of your National ID(Aadhar Card, Pan Card, Passport or Driving License) to Nviron Consulting within 3 days of enrollment. If this hasn’t been received within the 3 days, Nviron Consulting will temporarily suspend your access to its services until and unless the respective ID has been received from your side.

6. You also need to attend an ID Verification session that would be organized by Nviron Consulting Pvt. Ltd. before the commencement of the Course

7. When enrolling for a qualification with us You are agreeing to abide by the regulations for that qualification, as set out by the Awarding Bodies to that qualification.

Payment Policy:

1. Nviron Consulting Pvt. Ltd. fees are subject to the Indian Currency of Indian Rupees (INR). Any reference to fees includes a reference to the Indian Rupees.

2. Nviron Consulting Pvt. Ltd. course fees include:

a) 65 hours of Class Training

b) Study Material Fees and

c) Examination Registration and sitting fees.

3. You can make the payment of the Course Fees in full or installments as well.

4. If you are opting for the Installment Facility then you would be able to pay the Course Fees in 3 installments. The first Installment would be treated as the Booking Amount (non-refundable) and the rest of the offered price of Nviron can be paid in 2 continuing Installments.

5. Any learner joining for the courses offered through company sponsorship needs to ensure that the Complete Course Fees along with applicable GST is cleared so that the learner can appear for the main examination of the qualification being pursued.

6. You may also be liable for further additional fees which may not be set out in your contract with Nviron Consulting Pvt. Ltd. or the Awarding Body. These additional fees may be for services that you may avail to qualify the Course selected which is optional.

7. Charges made by your bank or authorized credit provider for the payment of your fees are completely your responsibility and must be paid by you. Nviron Consulting Pvt. Ltd. does not take the responsibility of the charges levied on you by the bank or credit providing agency.

8. Payments accepted include payments made through cash, UPI Payment, credit/debit card and bank transfer.

9. The following are the modes of payment offered to the Learners:

Modes of Payment:

a) UPI: Phone Pe/Google Pay Number: 9776763500

b) For Bank Transfers:

(NEFT/IMPS)

Bank A/c Name: NVIRON Consulting Pvt. Ltd.

Bank Name: ICICI Bank Ltd.

A/c No. : 658705602491

A/c Type: Current

IFSC: ICIC0006587

PAN: AAFCN4915P3.

c) For payment through Credit/Debit Card: https://www.instamojo.com/@nvironconsultingpvtltd/?ref=onb_task After opening the link click on register now to proceed further.

Note: In case if you face any issues related to Payment then you may directly reach out to your respective Course Advisor.

10. All exam fees paid would expire, if the learner registered with Nviron Consulting Pvt. Ltd. does not appear for the main examination within the next 12 months. Please ensure your chosen exam date falls within your agreed enrollment access period (usually 1 year).

11. Students who have an outstanding balance owing to Nviron Consulting Pvt. Ltd. are not permitted to book or register for the main examinations.

12. Nviron Consulting Pvt. Ltd. may refuse an application for a Payment Plan without reason.

13. Your course advisor will intimate your Payment Plan to you, prior to the commencement of your qualification through the confirmation mail that is shared with you upon your successful registration with Nviron Consulting Pvt. Ltd. This would be kept confidential and you also need to maintain the confidentiality of the same and agree not to disclose the offered fees to anybody without our prior permission.

14. Failure to maintain your agreed payment will result in your course access being suspended.

15. Should your course access be suspended your account will accrue a INR 500+ applicable GST per month admin charges.

Refund Policy:

1. You can cancel your registration prior to 15 days from the proposed start date of the Course. Requests for refunds must be made in writing to: sandeep@nviron.in

2. No refunds will be offered to You after the start of the class.

3. No refunds will be offered to You if any of our course material has been accessed or downloaded by you.

4. Classroom courses must be taken within 1 year from the deposit being paid. If the classroom course has not been taken in this period, the course will be canceled, and the deposited amount will not be refunded in any case.

5. You will have access to E-learning course material  365 days from the date of enrollment. For Virtual Classes it would be for 90 days from the commencement of classes and for face to face delivery, access provided to course material is 120 days from the day of enrollment.

6. Any fees incurred by Nviron Consulting including but not limited to registrations and examinations will be deducted from any refunds offered.

Deferment Policy:

Tuition fees set out in your offer are based on the start date shown in your offer. However,
if you defer your entry, your tuition fees may be more than is stated in your offer, and you
should contact your respective Course Advisors for more information. Nviron Consulting
Pvt. Ltd. reserves the right not to offer deferment of any course access or examination. Any offer of deferment is only valid if made in writing. If your entry is deferred, please note that the course and/or its modules, course requirements, tutor services and facilities as currently described in the course brochure or on our website may change.

Course Deliverables:

1. The qualification material supplied to you at the start of your Course has been designed to meet the requirements of the Syllabus of the Qualification being pursued by you. These materials, when used in conjunction with any other supplementary materials provided to you during your period of study, equip you with all the information required for successful completion of your Course.

2. For E-Learning delivery each enrollment is for a single user only. On registration, you will be allocated a username and password. You are eligible to use all of the Services being provided by Nviron Consulting Pvt. Ltd. using your login credentials for preventing unauthorized use of your access.

3. The price quoted to you or stated within our brochures and or website(s) is correct at the time of publication and is subject to change at any time. Nviron Consulting Pvt. Ltd. reserves the right to change the course fees depending upon the changes in the examination fees, tutorial fees and other related expenses that a learner may have to incur for completing the course selected.

4. While training with Nviron Consulting Pvt. Ltd., you will have access to your course tutor through Telephonic Call, common WhatsApp Group, Email, Forums and Letter during the normal working hours from Nviron Consulting Pvt. Ltd.

Eligibility for study:

1. All the Qualifications that are delivered by Nviron Consulting Pvt. Ltd. are conducted and examined in English (unless specified in the advertised course description).

2. Should English not be your first language of communication, it is your responsibility to ensure that you are having minimum proficiency in both written and oral English and that too of a sufficient standard to enable you to meet the demands of both your studies and examination(s) as well.

3. Nviron Consulting has the right to refuse examination registration for any student(s) that do not meet Nviron Consulting Pvt. Ltd.’s criteria for a successful registration to be done.

Assessments and Reasonable Adjustments:

Scope and meaning of 'Reasonable Adjustments':

Reasonable adjustments are agreed to before an assessment takes place. The Equality Act 2010 requires NEBOSH to make reasonable adjustments where a candidate, who is disabled, would be at a substantial disadvantage in comparison to someone who is not disabled. Section 6 of the Equality Act defines disability as a 'physical or mental impairment which has a substantial effect on someone's ability to carry out normal day-to-day activities'. NEBOSH is required to take reasonable steps to overcome that disadvantage. An example would be a Braille paper, which would be a reasonable adjustment for a visually impaired person who could read Braille.

1. A reasonable adjustment may be unique to an individual and what is appropriate for one individual may not be suitable for another individual.

2. The application of a reasonable adjustment will depend on a number of factors that will include the learning needs of the candidate, the effectiveness of the adjustment, its cost and its likely impact on the candidate and other candidates.

3. An adjustment will not be approved if it involves unreasonable costs, timeframes or affects the security or integrity of the assessment. This is because the adjustment is not "reasonable".

4. Reasonable adjustments must not give the candidate an unfair advantage over other candidates carrying out the same or similar assessment.

5. Some adjustments may not be possible for some qualifications. For example, it is not possible to adjust the assessment standards, where to do so, would mean that the outcome did not provide a reliable indicator of the knowledge, skills and understanding of the candidate.

6. Adjustments must not put in jeopardy the health and well-being of the candidate or any other person

Registration for NEBOSH Assessments:

1. It is Your responsibility to ensure You have registered for the appropriate examination, date and venue. Nviron Consulting cannot be held responsible for mistakes in exam registration.

2. Nviron Consulting assessment closing dates are set independently of the Awarding Body.

3. For assessment registrations received after Nviron Consulting closing date, Nviron Consulting reserves the right to refuse acceptance of your application.

4. Where Nviron Consulting accepts late assessment registrations, an additional charge will apply.

5. You have the right to apply for reasonable adjustment should you feel You will be at a disadvantage during Your Assessment.

6. Your application for reasonable adjustment must be accompanied by substantiated evidence of Your disadvantage.

7. Your application for reasonable adjustment must be sent to: info@nviron.in Also the request must be received by Nviron Consulting prior to your selected examination registration closing date.

8. Additional charges may be incurred by you for the implementation of reasonable adjustments.

9. Refund of fees will be made in respect of canceled registrations only where corroborated by a medical certificate or doctor’s note relating to the inability of the candidate to sit the examination(s) due to illness. In such cases the fee will be refunded less a deduction of 40% to cover administration costs.

10. Refunds will not be made in respect of any additional costs incurred by the candidate. All claims for refunds must be made no later than one calendar month following the examination(s).

11. Fees and registrations are not transferable to alternative examinations or later examination sittings, or between candidates.

Data Protection Policy:

1. To the extent that Nviron Consulting processes Personal Data disclosed by You, it warrants that:

2. It will only use that information as set out in this clause;

3. It has in place appropriate security measures (both technical and organizational) against unlawful or unauthorized processing of that Personal Data and against loss or corruption of that Personal Data; and
It will not transfer or permit the transfer of that Personal Data outside the EEA without Your prior written consent.

4. Nviron Consulting shall follow appropriate backup procedures for Personal Data. In the event of any loss or damage to Personal Data, Your sole and exclusive remedy shall be for Nviron Consulting to use reasonable commercial endeavors to restore the lost or damaged Personal Data from the latest backup maintained by it. Nviron Consulting shall not be responsible for any loss, destruction, alteration, or disclosure of Personal Data caused by any third party.

5. Nviron Consulting will hold personal information/Personal Data about You as set out in this clause and in Nviron Consulting’ Privacy Policy which follows, and will use the information as follows:

a) To process Your applications to Nviron Consulting and administer Your enrolment and registration for Awarding Body Assessments.

b) To respond to requests from employers or employment agencies by providing verification or otherwise of information provided by you to employers or employment agencies of Qualifications gained through Nviron Consulting You hold in connection with applications for employment.

c) To respond to queries raised by you or the Awarding Body.

d) To deal with any disciplinary matters in respect to You.

e) To recover any monies owed by You to Nviron Consulting.

f) To administer Nviron Consulting policies.

g) To notify You of Your Awarding Bodies Assessments results.

h) To liaise with the Awarding Body and exchange information relating to you.

i) To make you aware of services Nviron Consulting and other similar organizations can offer including information on current and future courses and Qualification unless you have notified us that you have opted out of receiving such information.

j) To carry out research to help Nviron Consulting to improve and plan its Qualifications.

k) For research purposes (in which case Your details will be anonymous); and

l) As otherwise permitted by the Data Protection Legislation.

6. You hereby consent to Nviron Consulting emailing Your results to You if it so decides.

7. You hereby consent to Nviron Consulting featuring Your results on its website.

8. You hereby consent to Nviron Consulting confirming your results with external 3rd parties.

9. You consent to Nviron Consulting destroying or otherwise disposing of any of the Personal Data in its possession unless the Provider receives, no later than ten days after the effective date of the termination of this agreement, a written request for the delivery to the Customer of the then most recent backup of the Customer Data.

10. The Provider shall use reasonable commercial endeavors to deliver the backup to the Customer within 30 days of its receipt of such a written request, provided that the Customer has, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination).

11. The Customer shall pay all reasonable expenses incurred by the Provider in returning or disposing of Customer Data.

Confidential Information:

1. The parties will hold in confidence all confidential information received from each other and not divulge the confidential information to any person, including any of its employees, save for employees directly involved with the execution of this agreement.

2. The parties will prevent disclosure of the confidential information, except as may be required by law.

3. It is recorded that the following information will, for the purpose of this agreement, not be considered to be confidential information.

4. If Information known to either of the parties prior to the date that it was received from the other party; or

5. If Information known to the public or generally available to the public prior to the date that if was disclosed by either of the parties to the other; or

6. If Information which becomes known to the public or becomes generally available to the public subsequent to the date that it was disclosed by either of the parties to the other, through no act or failure to act on the part of the recipient of such information; or

7. Information which either of the parties, in writing, authorizes the other to disclose.

Miscellaneous:

1. Failure by Nviron Consulting to enforce strict compliance with these Conditions by You shall not be considered to be a waiver of any provisions of these Conditions. No waiver by Nviron Consulting of any breach by You of these Conditions shall be considered as a waiver of any subsequent breach of the same or any other provision.

2. Nviron Consulting will post parchments/certificates by standard royal mail (unless recorded delivery is requested and paid for by You), Nviron Consulting accept no responsibility for non-delivery of items posted.

3. If any provision of these Conditions is invalid or unenforceable in whole or in part; the validity of the other provisions of these conditions and the remainder of the provision in question, shall not be affected.

4. A person who is not a party to the contract governed by these Conditions shall not have any rights under or in connection with it by virtue of the Contracts (Rights of Third Parties) Act 1999 except where such rights are expressly granted to an Accredited Course Provider further to these Conditions but this does not affect any right or remedy of a third party which exists, or is available, apart from that Act.

5. The contract governed by these Conditions shall be governed by and interpreted in accordance with English Law and the parties agree to submit to the non-exclusive jurisdiction of the English Courts.

Complaints Procedure:

If you have a complaint relating to any aspect of your course, please raise with Nviron Consulting Pvt. Ltd. by emailing complaint@nviron.in to allow us to investigate under the Nviron Consulting complaints procedure, to resolve the issue. Should you require a copy of Nviron Consulting complaints procedure, please make a request by email.

NEBOSH Complaints:

If you remain dissatisfied with our response you can escalate your complaint to NEBOSH by emailing info@nebosh.org.uk or by writing to:

Customer Service Manager

NEBOSH

Dominus Way

Meridian Business Park

Leicester

LE19 1QW

NEBOSH will acknowledge the complaint in writing in 10 working days. All complaints will be resolved and a written response provided within 21 working days.

If the qualification is accredited by the SQA and the assessment took place in the UK, you may also seek regulatory advice from the SQA.

Complaints to the SQA can be made by calling 0345 213 5249, by emailing accreditation@sqa.org.uk or by writing to:

Head of Accreditation

Scottish Qualifications Authority

The Optima Building,

58 Robertson Street,

Glasgow,

G2 8DQ

SQA aims to provide acknowledgement within 5 working days and provide a considered response within 21 working days of receiving the complaint.